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Noticeboard

Due to the current Covid-19 pandemic and to alleviate pressure on NHS 111, Grove Road Surgery will be open on Friday 8th May 08:00-18:00. Please telephone 01323 720606 if you need to speak to a clinician or a member of the reception team on either of these days.

Please note that the practice does not complete the Medical Pro-forma in relation to any applications for a firearms/shotgun licence or renewal of a licence.

Dr Nayak has left Grove Road Surgery and those patients who were registered with her have been given a named GP at the practice. If you wish to know who your named GP is please contact reception on 01323 720606. Thank you.

Referrals for Further Care

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At times, it may be appropriate for the doctor to refer you to a hospital consultant. This can be done through the NHS "Choose and Book" system which allows you to choose from a selection of hospitals and subsequently book the date and time of the relevant appointment to suit. The doctor will advise you of the choice of hospitals available at the time of your consultation. If you wish the doctor to refer you using the "Choose and Book" system please make your preference known to the doctor. Further details of the "Choose and Book" system are available at the surgery. Please ask the receptionist for a "Choose and Book" leaflet.

There may be occasions when it is not appropriate to refer you through the "Choose and Book" system as the service is not available. In this case, a referral letter will be sent to the hospital who will subsequently contact you. If you do not receive an appointment or acknowledgement from the hospital within 4 weeks (or 2 if the referral is urgent) you should contact the relevant hospital appointment department directly. If you feel it is appropriate to inform the GP of the delay, please leave a message with our receptionists who will pass this on to the doctor in question. The GP may/may not ask the hospital to investigate the hold-up as well.

Urgent referrals may be faxed, telephoned to the hospital, or provided as a letter or handwritten note for you to take to the hospital.

 
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